Fundamental Policies  


Quality
The objectives of the Quality System are encompassed in the Corporate Objectives of the Company 's Strategic Plan. These are: Profitability, Participation, International Spread, Growth, Service, Innovation and Satisfaction of our people.

Environment
Implement prevention systems and environmental control systems to reduce the generation of Environmental Impacts , and increase the efficiency of our productive processes.

Comply with the legal environmental regulations that rule our enterprising activity.

Furnish our employees with the necessary training to generate changes in their attitude towards caring for the environment plus basic knowledge of risks, hygiene regulations and emergency procedures.

In Industria Colombiana de Cafe S.A. COLCAFE we act under the strategic frame established in our Mission, Vision and Values. We are committed with a Management and Integrated Quality Policy including the following systems:

•Quality Policy: To satisfy our customers and consumers with quality products, offering an excellent service.

• Environmental Policy: To prevent and control environmental aspects, optimizing the use of resources.

• Food Safety Policy: Strict compliance with food safety principles, guarantying reliable products.

• Safety and Occupational Health Policy: Encourage prevention and control culture, in the conditions related to safety and occupational health, of the staff and processes, providing a better working environment.

• Risks Policy: Identify and manage the risks associated with activities in the Company, pretending reducing or transferring them.

The Company Directors support these systems and assume them as an improvement commitment, to be adopted for all the cooperators, whose duty is to apply them to ensure the Company competitiveness. This implies properly, efficiently and effective work, optimizing results and protecting the environment.


The Management and Integrated Quality Policy is subscribed complying with the law applicable to our productive and commercial activity, contributing to the development of the society through our business and social management, encouraging continuous innovation and improvement of our processes, by the TPM methodology, work in teams and development of our staff.

 

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